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Your programs fail when you misread what people actually feel.

Civic Scope turns public sentiment into actionable intelligence for governments, NGOs, and businesses operating in the world's most complex markets.

Community engagement in West Africa Community members in African village Community gathering in Africa
Field engagement in Africa Digital data collection on tablets Community engagement in Latin America Latino friends hanging out and talking Strategy briefing

Good intentions fail without ground truth.

High-stakes decisions built on shallow data. The cost: failed programs, eroded trust, wasted resources.

Blind Spots in Sentiment

Standard polling captures what people say, not what they feel or why. The real drivers of behavior stay hidden.

Messages That Miss

Communications crafted in boardrooms, not grounded in the mental models your audience actually uses. Adoption stalls.

Unreliable Field Data

Respondents distrust outsiders. Cultural context evaporates in translation. Your intelligence doesn't reflect reality.

Modern Nairobi street scene with people

Locals interviewing locals.
Managed by experts.

Our field teams share language, culture, and context with every respondent. They get honest answers that foreign researchers never would.

We decode the emotional architecture of your audience.

Other firms hand you data tables. We hand you a map of how your audience thinks and exactly how to reach them.

Research team analyzing data together
1

Map the Emotional Terrain

Identify fears, aspirations, and identity frames that shape how your population processes information. The layer where decisions get made.

2

Find the Existing Frames

People filter everything through frames they already hold. We find those frames so you can anchor programs to what already resonates.

3

Build Intelligence for Action

Every deliverable maps to a decision. Segmentation that drives targeting. Message frameworks ready for deployment. Risk indicators that trigger early.

4

Measure What Moved

Track attitudinal shifts against baseline. Know whether your investment changed minds or just made noise.

Mobile phone survey data collection

Field. Phone. Digital.
One integrated picture.

Face-to-face, SMS, live-caller, web panels, and social listening layered on in the right mix for each geography. Complete coverage for connected and unconnected populations alike.

Intelligence built for decisions, not bookshelves.

🔍

Public Opinion Research

National and sub-national surveys that surface emotional drivers behind citizen attitudes.

🧠

Emotional Frame Analysis

The psychological frames your audience uses to process information. The foundation for communications that land.

📡

Communications Testing

Test messages and policy framings before they go live. Know what works, what backfires, what gets ignored.

📊

Audience Segmentation

Beyond demographics. Attitudinal clusters that predict behavior and give you targetable groups.

⚠️

Risk & Stability Monitoring

Continuous tracking of trust erosion and emerging grievances. Early warning before events force your hand.

🌐

Market Intelligence

Consumer attitudes and unmet needs in markets where traditional research firms have no footprint.

Trusted data from trusted voices.

Face-to-face community engagement in rural Africa

Face-to-Face Field Collection

Trained local interviewers who share language and culture with respondents. Honest answers outsiders never get.

Person using mobile phone for survey

Phone & Mobile Surveys

IVR, SMS, and live-caller surveys across high mobile-penetration regions. Fast deployment, real-time data.

Digital analytics and data dashboard

Digital & Online Collection

Web panels, social listening, and digital instruments integrated with field data for a complete picture.

Joyful Bangladeshi boys on a playground Colorful Mexican street with banderitas and people Vibrant crowded street scene in modern African city

On the ground where it matters most.

Sub-Saharan Africa

Sub-Saharan Africa

25+ countries

Southeast Asia

Southeast Asia

Multi-country ASEAN coverage

South Asia

South Asia

India, Bangladesh, Sri Lanka & beyond

Latin America

Latin America

Central America, Andes, Southern Cone

21+
Countries surveyed
1.8M+
Interviews conducted
2,400+
Projects delivered
18+
Years in the field

Stop building strategy on assumptions.

Tell us the population you need to understand and the decision you need to make. We'll show you how to get there.